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So, you are thinking about renting your home. We are here to help! Our primary focus on making your property work for you while keeping it in top notch condition. CB Sales & Rentals offers complete property management with only 22% commission, free VRBO / HomeAway listing, online reservations, and a free photo shoot of your home.  What’s not to love?

CB Sales & Rentals, Inc.  is one of the oldest, most recognized and respected property management companies at Smith Mountain Lake.

With age comes experience and we’ve been around since 1992. Being one of the oldest and largest property management companies at Smith Mountain Lake, we have learned what works and what doesn’t when it comes to managing your property. We understand how valuable your time, money and most importantly, peace of mind is when it comes to finding the right company to manage your rental property.

2015 Blank Management Agreement  fill it out and send it back asap… the sooner we get you listed, the greater your exposure which means more bookings for your home!

Bedford County Short Term Rental Application   – Required by Bedford County.  If your permit is with another company, simply contact Bedford County Planning and Zoning and request a change of rental managers
Vacation Rental Spring Cleaning Checklist   A spring cleaning is required annually before your first rental. You may complete or have us handle this.

Vacation Rental Home Unit Requirements  A detailed list of what our renters expect at your home in a handy shopping list format.
Vacation Rental Cleaning Checklist 
 These are the standards our renters expect from our cleaners as well as our owners.
Vacation Rental Important Reminders   
Given to all renters in their check in packet as well as placed in our book at the home and on the fridge

Vacation Renter’s Guest Contract    Our expectations for our renters.  Each reservation requires a signed contract from the renter.

Common questions you may have

What do we charge in commission?
22% is our rate for vacation rentals. If we get a “long term winter rental” for a period of 3 months or more, then that amount is reduced to 15% for that rental.

What do we do for that commission?
There are a lot of things that go into making sure your rental is ready and things go smoothly. We take pictures of the home, shoot a free virtual tour of the home, list it online, take reservations, accept credit cards, handle all the accounting, pay state sales tax, pay local occupancy tax, prepare your 1099, pay out any bills you may have incurred from your excrow account, arrange for services and repairs, arrange for cleaning and inspection of your unit after each rental, list your home on VRBO / HomeAway for free, take after hours emergency calls, send you annual home inspection reports, email comments from cleaners and renters, and personally take care of any renter’s concerns or questions. Summer of 2013 and 2014 we boasted a 95% occupancy rate. We don’t just promise results, we deliver!

 Are there any “hidden fees”?
 We charge $25 to put a lockbox on your home, that you own, should you ever leave the rental program. We provide the initial virtual tour free of charge; however, if you make big changes to your home and want the tour reshot, there is a $125 reshooting fee. If you leave light bulbs and a/c filters in your home, the cleaners will change them for $5 per bulb/filter when needed if you wish. (This ultimately saves you money in the long run from expensive a/c repair and maintenance calls)

Do we provide maintenance?
No, we do not provide maintenance or lawn care, but we will happily arrange these for you and deduct the cost from your rental proceeds upon request.

What do we require from our owners?

Utilities - Electricity and cable or satellite (or digital antennae) and water are required. Internet helps boost rentals, but we do not require it. Phone service is not required.

House furnishings – we have prepared a full list of Unit Requirements to make sure you get everything you need while shopping.

Communication - anytime you will be using your house, we need to know so we don’t book a rental in your home while its occupied. This can be done by phone, email or at the Owner Login on our website.

Upkeep of your home – You should plan on reinvesting one full summer week’s rent back into your home annually. This will keep it looking great and producing more income, year after year.

A common goal – The needs of each owner are different so let’s discuss your personal goal for your property and work together to make it happen. 

If you would like any further information on our rental program or would like us to forward you an Owner’s Packet, just let us know. Rest assured, we will be here for you every step of the way!!!

How do we handle unexpected problems?
There are many items that need repairing at any given time. Just think of your own home: a toilet runs constantly; a storm trips the kitchen breaker; your a/c or water filters need changing. At your own home, you likely handle these items as they come up but surely don’t want to drive 200 miles for a 5 minute fix, nor do you want to be overcharged by a handyman. We’re experts at handling problems that routinely arise. We anticipate and avoid recurring problems through preventive maintenance with a network of vendors who respond faster to us, and with less expense, than they would to an individual because we send them so much business. We know how to avoid petty maintenance calls that could end up costing you big bucks We keep backup cleaners on call because we have enough homes to keep them busy. Not only do we routinely inspect your home, but our cleaners also serve as our eyes and ears, alerting us of any potential problems before they become larger. We give our renters and owners access to us 24 hours a day, 365 days a year, with an emergency contact number, in case any major issues arise. You can feel confident that your home is well cared for around the clock.

Do you take credit cards?
We take Visa, MasterCard, Discover, and check by phone. We require a non-refundable 50% deposit at the time of booking, ensuring fewer cancellations, and more income for our owners.

Who collects and pays the taxes?
No one enjoys dealing with the tax man. CB Sales & Rentals, Inc. relieves the homeowner of collecdting the taxes. We charge these to the renters, and pay them monthly to the county and state. We send you a 1099 for your rental income too.

 How do we advertise?
Our mailing list contains over 15,000 customers. Our email database contains over 10,000 potential clients who have inquired or reserved with our company over the past 10 years. We are members of the SML Chamber of Commerce and share their lists. We have alligned ourselves with area boat rental companies and share their lists as well. Our website consistently places in the top 3 positions on Google. We advertise on Craig’s List, Oodle, Trulia, HomeAway, VRBO, Facebook, and many other sites. All of these venues are used to get your property seen and ultimately, to get your home booked as many weeks as possible.

 What’s our motivation?
We only make money when you make money. Our job is commission based, therefore, we have some serious motivation to work hard to book your home as much as possible. But, we also like our time away from work to be trouble free, so we screen our tenants to make sure we only put quality renters in your home so we don’t get after hours calls about disruptive renters.

Owner Login?
You can access your reservation calendar on our website 24/7. From here, you can also view income reports, dates booked, and make reservations for your own personal use dates anytime its convenient for you, day or night.

How do I know when my home is rented?
When a reservation is made on your property, you are notified immediately by email. Each month you receive a detailed statement of expenses and income. At year end, you receive a 1099 which makes income reporting a breeze.

 The Bottom Line 

 CB Sales & Rentals has been in business since 1992. We have learned through experience what works and what doesn’t. Many of our renters have been with us from day one because we treat them like friends and welcome them back every year. We only represent quality homes because they attract quality renters. Our goal is to make vacation rental home ownership a pleasant experience, earning top dollar for your property, while at the same time, ensuring your property stays in top notch condition and continues to increase in value.

Often homeowners ask about the trade-offs between self-management (RBO – Rent by Owners), other management companies, and CB Sales & Rentals, Inc. What’s involved? Are managers cost effective? Are we worth our price? How are we different from the rest?

Property management is pretty tough work, but we’ve been around since 1992 so we have seen it all and been through it all and have it down to a science!  The challenge is not just finding renters, but cleaning, scheduling, repairing, bookkeeping, and taking care of the guests to make sure they come back year after year all while making sure your home investment is protected. There are a lot of things that go into making sure your rental is ready and things go smoothly. We take pictures of the home, shoot a free virtual tour of the home, list it many places online, take reservations, accept credit cards, handle all the accounting, pay state sales tax, pay local occupancy tax, prepare your 1099, pay out any bills you may have  incurred from your escrow account, arrange for services and repairs, arrange for cleaning and inspection of your unit after each rental, list your home on VRBO as well as HomeAway for free, take after hours emergency calls, send you annual home inspection reports, email comments from cleaners and renters, and personally take care of any renter’s concerns or questions. Summer of 2013 & 2014we boasted a 95% occupancy rate. We don’t just promise results, we deliver!

What’s your time worth to you?

Most importantly, there is the question of time spend securing, following up on, accommodating, and accounting for a reservation. Rental by Owner sites require homeowners to chain themselves to their phones and computers, updating unit calendars when its booked, responding to customer emails, explaining the rules, running payments to the bank, filling out tax forms monthly, etc. CB Sales & Rentals, Inc. has a full time staff to answer emails, phone calls, walk-ins, as well as and handle all the administration work plus a 24 hour online bookings to take reservations around the clock. All you have to do is sit back and collect the rental checks.

What does it really cost you to manage your own home?

Based on rates of: Summer Weekly 3,800             Spring / Fall Weekly  2,533      Winter Weekly 1,900 Holiday 2,850

CB Sales & Rentals Vacation Rental By Owner
Short Term Vacation Income
10 Summer Weeks

38,000

8 Summer Weeks

30,400

4 Spring / Fall Weeks

10,134

3 Spring / Fall Weeks

7,600

2 Winter Weeks

3,800

2 Winter Weeks

3,800

1 Holiday Week

2,850

1 Holiday Week

475

Net Rental Income

54,784

Net Rental Income

42,275

EXPENSES EXPENSES
Utilities at $300/mo x 12 months

2,640

Utilities at $300/mo x 12 months

2,640

22% Commission

12,052

No Commission

0

VRBO Listing                    FREE VRBO Listing

349

HomeAway Listing                   FREE HomeAway Listing

349

House website                   FREE House Wesite

100

Accounting                    FREE Accountant Annually

300

State Sales Tax       We file & pay State Sales Tax at 5.3%

renter pays

Bedford Transient Tax       We file & pay Bedford Transient Tax 5%

& YOU file

Virtual Tour / photographer                    FREE Virtual Tour / photographer

150

Actual Rental Income

40,091

Actual Rental Income

38,387